Our Services

Some of our services include:

  • Mediation
    • Conflict exists in one form or another in every organization. In situations where conflict is being handled ineffectively, mediation may be the answer. Mediation provides a cost effective and timely solution that will result in both parties once again focusing on work rather than the conflict. With Qualified Mediators (Q. Med.) on our team, we can facilitate the process of resolving disputes without the need for formal litigation.
  • Group Conflict Mediation / Team Wellness Restoration
    • In situations where there is a great deal of discord in an organizational unit, group conflict mediation may be the answer. It provides all the benefits of a 1-on-1 mediation on a larger scale. As a neutral third party, we provide the means for staff to present their concerns and have a direct impact on how they are addressed. This leads to a more forthcoming discussion as well as greater buy-in on the part of the employees involved, ultimately leading to a more effective and long lasting solution.
  • Complaint Resolution System
    • An effective internal complaint resolution system provides employees an avenue to address workplace conflict before the situation spirals out of control. Addressing and resolving conflicts early can save an organization time and money. The use of a well designed system, that does not overlook the fine details, is paramount in avoiding the long and expensive cost of conflict.

For more information on the Alternative Dispute Resolution process, or for information on any of the services we provide, please Contact Us via telephone, fax or email.  You can also submit a question by filling out our client question form by clicking the button below.  As we believe that our client’s time is precious we ensure that we will respond to all inquiries within one (1) business day.

  • Recruitment and Selection
    • Recruitment and Selection, when conducted properly, can be the first step in creating a long and mutually beneficial employment relationship. Our team has experience in facilitating these successful relationships from entry level positions through to executives. Let us save your organization money in redundant recruitment, orientation and training costs by doing things right the first time; every time.
  • Performance Management/Progressive Discipline
    • All too often the word discipline brings with it a negative connotation. This does not necessarily need to be the case, as consistent and well designed disciplinary processes can be very positive for all parties involved. That being said, a well structured performance management system can eliminate the need for progressive discipline entirely. Our team of experts can strategically design, provide advice surrounding, or manage entirely effective performance management/progressive discipline systems. If termination becomes the ultimate solution, we will assist organizations in navigating potential termination minefields and avoiding expensive legal challenges.
  • Labour Relations
    • Sometimes working within the confines of a collective agreement can be a daunting task. Our team handles any and all forms of labour relations throughout the entire lifespan of a collective agreement. From first contract negotiations, to grievance handling, to representation at arbitrations, to providing quality advice; we have the skilled, licensed professionals required to provide these legal services and more.
  • Compensation
    • How an organization compensates its employees is crucial in attaining and retaining the best and brightest. The structure of your compensation system can mean the difference between a revolving door of turnover or a vested, loyal, and long term employee base. Our firm has conducted countless sectoral salary reviews as well as internal equity projects, which have facilitated the design of fair and equitable compensations systems.
  • Pay Equity
    • Since 1989, employers in Ontario have had a positive obligation to ensure that their compensation practices are in compliance with Pay Equity legislation. In addition to having an initial Pay Equity plan, periodic maintenance is required by law. If left unchecked organizations may be held liable for settlements upward of one million dollars. Our firm has been involved in Pay Equity since its inception, meaning we have the knowledge and expertise to unsure your organization is compliant.
  • Employee Relations
    • A somewhat nebulous term, employee relations refers to the conduct of interaction between the employer and the employee. Even in non-unionized environments, the actions of employers toward employees are governed by various levels of legislation and sometimes the rules of engagement are unclear. Since its inception in 1993, our firm has been helping organizations navigate employee relations in a successful and legally defensible fashion.
  • Workplace Accommodation System
    • Legislation dictates that employers have a “duty to accommodate” those employees who legitimately require it. However, the different laws surrounding this duty are somewhat ambiguous and require expert interpretation. Through the creation of an effective accommodation system employers can avoid legal issues while simultaneously providing support to facilitate an employee’s successful return to full productivity.
  • Organizational Development
    • Organizations should behave in such a fashion as to fulfill their objectives as well as creating a fulfilling workplace for its employees. Organizational reviews, strategic planning, restructuring, and change management are just a few of the areas in which we can assist your organization in fulfilling its needs in regards to efficiency and effectiveness.
  • Training/Coaching
    • All employees require training in one form or another. In today’s knowledge based economy being ahead of your competition is often what makes or breaks an organization’s success. Effective training and development is the cornerstone of a motivated and knowledgeable employee base, which will provide your organization with a unique competitive advantage.
  • Policy and Procedure Development
    • Policies and procedures provide the structure needed for an organization to run smoothly and effectively. They specify the rules and laws staff must follow in all aspects of their working life. Whether ensuring legislative compliance, auditing existing policies, or creating new policies our team has the working knowledge to establish customized policies that will address the specific needs of your organization.

For details on how we can assist your organization in its human resources management requirements, or for information on any of the services we provide, please Contact Us via telephone, fax or email.  You can also submit a question by filling out our client question form by clicking the button below.  As we believe that our client’s time is precious we ensure that we will respond to all inquiries within one (1) business day.

The reasons for a workplace investigation are many and varied. Perhaps there has been a complaint of harassment, bullying or discrimination. Perhaps an employee is suspected of theft, fraud or another egregious infraction. The advent of Bill 168 in Ontario has necessitated employers to look at establishing some form of investigation protocol. Regardless of the reason, virtually all organizations in all sectors face the prospect of having to conduct a workplace investigation.

There are a number of issues that can be tied to conducting an internal investigation. There may be a lack of experience or expertise, conflicts of interest, or the potential for bias. Additionally, investigations can be very time consuming and taking employees away from their regular duties to conduct an investigations will surely affect the bottom line. Bringing in a neutral third party to conduct an investigation not only avoids these issues, but also ensures fairness, neutrality, and a conclusion that is sound and legally defensible.

Integrity’s team of experts has the experience your organization needs to conduct a prompt, cost effective and confidential investigation into any and all of your work related issues. Our team includes individuals with extensive employment investigation training and experience, as well as criminal investigation experience with the recent addition of a recently retired law enforcement officer to our team. Coupled with our legal expertise, our firm is able to provide you with the resources to address and resolve these very sensitive concerns without drawing undue attention to your organization in the media, while attempting to minimize the potential legal fallout from such investigations. Furthermore, if an investigation into a complaint leads us to a finding of an interpersonal conflict between the parties, our team of mediators can assist you in successfully mediating a resolution to the conflict, which may have given rise to the complaint.

To learn more about how we can help your organization with your investigative needs, or for information about any of the services that we provide, please Contact Us via telephone, fax or email. You can also submit a question by filling out our client question form by clicking the button below. As we believe that our client’s time is precious we ensure that we will respond to all inquiries within one (1) business day.

Please inquire directly with INTEGRITY MANAGEMENT CONSULTING GROUP for unlisted services that may be customized to meet your specific organizational needs.

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